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I booked this place three to four months prior to my stop! I scheduled two bed on the very first floor due to the fact that I recognize this place and they don"t have actually an elevator and I have a heart condition. When we arrived ns was provided a room through one bed ~ above the 2nd floor and also was told castle did no have any rooms on the an initial floor left v two double beds. I landed on 3 pm and also the parking lot to be empty. The AC in the room sounded choose a jet engine once turned on and also was called by maintenance that to be the just speed it had. I found out why in ~ 11:30 once the music and also singing started below our window. Without a blasting AC which you might not sleep next to you can not sleep with the music and also singing. We packed up and also left at 12 midnight and drove for second 12 hrs to our location after driving 9 hours to acquire to this hotel. I am done v Holiday Inn after ~ this experience! You have the right to stay in ~ a intake hotel and have a far better stay with less grief than this place. Plenty of other issues not noted in this review!


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Worst Hotel STOP and customer treatment I have ever experienced

ByJimA

October 17, 2021


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I scheduled this place three to 4 months before my stop! I scheduled two beds on the first floor because I know this place and they don"t have an elevator and also I have a heart condition. Once we arrived i was offered a room v one bed top top the 2nd floor and also was told castle did not have any rooms top top the first floor left with two double beds. I came down on 3 pm and the parking lot was empty. The AC in the room sounded favor a jet engine when turned on and also was called by maintenance that to be the just speed the had. I uncovered out why at 11:30 as soon as the music and also singing started listed below our window. Without a blasting AC i m sorry you might not sleep next to you could not sleep with the music and also singing. Us packed up and left at 12 midnight and also drove for second 12 hrs to our location after control 9 hrs to gain to this hotel. Ns am done with Holiday Inn after this experience! You can stay in ~ a recording hotel and have a better stay with less grief 보다 this place. Many other problems not listed in this review!


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Visita a Durango

Bylflores3

October 08, 2021


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Buen servicio en hotel y restaurante.Me gusta la estancia en el hotel, normalmente es una buena opción este hotel.


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Mala comida

ByMansell

September 27, 2021


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El ver en el menú camarones pensé que era uno de los mejores lugares para comerlos … peo fue de lo peor … casi estoy seguro que fueron recalentados al igual que la pasta


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Recamareras molestosas

ByIsrael

September 24, 2021


En un día fue una rdcamarera más de 5 veces argumentando revisar o preguntar si todo bien en la habitación


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Todo bien, pero.......

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Bymorris7

September 23, 2021


Pasamaos un muy buen fin de semana en el Hotel.La habitación magnífica, la alberca muy cómoda, los desayunos muy sabrosos pero....la inside wall noche solicitamos servicio a la habitación y nunca llegó. Llamé a recepción y la persona que me atendió me comentó que ya habían cerrado el servicio y que no había ningún pedido registrado de nuestra habitación.Esperaba una disculpa, pero no se dió.Fuera de esto, todo lo demás muy bien.